Privacy Policy

This policy explains how Mazen El-Majzoub ("we", "us", "our"), operating soldbymazen.com (the "Site"), collects and uses information about visitors. We respect your privacy and only collect what we need to respond to your inquiry.

1. Information You Provide

When you submit our contact form, we collect the name, email, phone number (optional), interest (buying / selling / other), and any message you include. We use this to respond to your inquiry and, if you become a client, to provide real estate services.

2. Information Collected Automatically

We use analytics and performance tools that may collect:

• Pages viewed, referring URL, and time spent on the Site
• Device type, browser, and approximate location (city/region)
• IP address (used to infer location and detect abuse; not tied to your identity)

3. Cookies

The Site uses first-party cookies and similar technologies for analytics. You can disable cookies in your browser settings; some Site features may not work if you do.

4. How We Use Your Information

• Respond to contact-form submissions
• Provide real estate services if you engage us
• Improve the Site and measure marketing performance
• Comply with legal obligations (e.g., MLS, agency disclosures)

5. Sharing

We do not sell your personal information. We may share it with:

• Premier Real Estate Partners, our affiliated brokerage
• Service providers we use to run the Site (email delivery, analytics, hosting)
• Third parties involved in a transaction you authorize (lenders, escrow, title)
• Law enforcement if required by law or to protect rights and safety

6. Email Communications

If we email you, you can opt out any time by replying "unsubscribe" or contacting us directly. Transactional messages (e.g., responses to your inquiry) are not considered marketing and may continue while we are working with you.

7. Security

We take reasonable technical and organizational steps to protect your information. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.

8. Your Choices

• Access, correct, or delete information you have given us — email us to request
• Opt out of analytics by using browser Do Not Track or blocking cookies
• Washington residents: you have rights under the Washington My Health My Data Act and applicable state privacy laws

9. Children

The Site is not directed to children under 13. We do not knowingly collect personal information from children.

10. Third-Party Links

Links to Zillow, social media, property search portals, and other sites are governed by those sites' own privacy policies, not ours.

11. Changes

We may update this policy from time to time. The "last updated" date at the top shows the latest revision.

12. Contact

Privacy questions? Email mazen@contactprp.com or call (253) 315-9480.